Thank you for choosing Ntanda Ventures Limited for your bookings. We are proud to showcase our beautiful country, Zambia and know that you will experience an unforgettable and truly African holiday.
We look forward to hearing back from you and encourage you to reach out should you have any questions.
The package price normally includes the following services:
- Accommodation at selected hotel/lodges.
- Tours, transfers, flights and all services as mentioned in the itinerary.
- Services of a driver and vehicles during all tours and transfers.
- Meals as mentioned in the itinerary
The package price doesn’t include the following services:
- International flights to and from your home country.
- Zambian visa arrangements.
- Meals other than those mentioned above
- Personal expenses are such as laundry, telephone, drinks, spa treatments, etc
- Personal insurance
Important notes:
Hotel check-in time is generally 14:00 and check-out time is 10 00. To guarantee an early check-in or late check-out service, please inform us and we will apply the surcharge.
The tour price does not include personal insurance. It is a requirement for travellers to have comprehensive personal travel insurance before your departure to Zambia covering also the cost of medical evacuation by air if needed.
Ntanda Ventures Limited does everything to provide accurate quotes for all our travel products. However, fares and rates for airline tickets, hotels and other travel service providers fluctuate regularly. We recommend immediate payment to guarantee quotes. Rates will be rechecked at time of payment and any increase (fares, rates, taxes, etc.) is due and payable regardless of earlier quotations.
Ntanda Ventures Limited cannot accept responsibility if you are refused entry to a country because you lack the correct visa documentation.
General Booking Conditions
Cancellations Policy
Any cancellations should be made in writing. Cancellation fees (in addition to the 10% administrative fee) will not be charged for any bookings cancelled 90 days or more prior to the arrival of clients unless any charges or prepayments are due according to the policies of hotels, airlines, cruises and other contractors of Ntanda Safaris Limited.
- Cancellation 90 – 59 days prior to arrival: 50% of total package
- Cancellation 60 days or less prior to arrival: 100% of total package
- Outside service providers – 100% cancellation fee after a quotation is accepted
Canoeing and Water-Based Activities
Canoeing is an optional adventure activity that takes place in a natural wilderness environment inhabited by wild animals, including hippopotamuses and crocodiles. Although every reasonable precaution is taken by the activity provider and its professional guides, wild animals are unpredictable and encounters may occur without warning. It is not possible to eliminate all risks associated with canoeing or other water-based wildlife activities.
Canoeing activities are operated and controlled by the lodge, camp or specialist activity provider concerned and not directly by Ntanda Safaris Ltd. Participation is entirely voluntary and is subject to the activity provider’s safety briefing, operating conditions and indemnity requirements.
By choosing to participate, guests acknowledge and voluntarily accept the inherent risks associated with canoeing, including capsizing, collision, injury, contact with wildlife, immersion in water, illness, loss of personal property and, in exceptional circumstances, serious injury or death.
Guests must follow all instructions given by the professional guide and must immediately disclose any medical condition, mobility restriction, inability to swim or other circumstance that may affect their safe participation.
Guests who do not feel comfortable participating in a canoeing activity should advise Ntanda Safaris or the lodge. Where operationally possible, an alternative activity such as a game drive, boat cruise or walking safari may be arranged, subject to availability and the lodge’s activity programme.
Ntanda Safaris acts as a booking and itinerary-arranging agent for independently operated accommodation and activity providers. To the fullest extent permitted by applicable law, Ntanda Safaris cannot accept responsibility for acts, omissions, accidents or incidents arising during an activity operated and controlled by an independent service provider, except where liability cannot lawfully be excluded.
Payments
Please note that bank charges are not included in the invoice value and should not be deducted from payment. Payment of your account will remain your responsibility until it is received by our office in Zambia.
Payment by credit card is subject to 3% administration fee.
Confirmation of any reservation is subject to acceptance of our general terms and conditions
Flights are non-refundable
No show no refund
Proflight and other local airline tickets booked must be paid in full before the tickets will be issued.
Special conditions: Depending on airlines, hotels, lodges and cruises cancellation policies, the above conditions may be modified.
Should you have any queries or questions please feel free to contact me, Kerry MacFarlane any time. I will gladly assist you.
Tpin 1002221315 Company Registration 110887
Kerry Macfarlane, Ntanda Ventures Limited, P.O.Box 11014, Chingola, Zambia
Email: kerry@ntandaventures.com | info@ntandaventures.com | c: +260 966 904376 |
Travel Documents and Visa
Please consult your airline for the latest visa requirements applicable and we will advise you of Zambia entry requirements. The responsibility to obtain correct, current and valid passports, visas, vaccinations, inoculations and re-entry permits where required, is that of the passenger alone.
Insurance
All guests must have comprehensive travel and medical insurance.
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